Services
Simply…We endeavour to always respond to any service call within the requested time, or the pre-determined time-frame of your service agreement.
We service all kinds of catering equipment and can provide clients with a consolidated, all encompassing service across any estate.
- Electric & Gas Appliances
- Refrigeration
- Soft Serve Equipment
- Beverage and Warewashing Equipment
All with various maintenance options available:
- Reactive Catering Equipment Breakdown Cover
- Planned Preventative Maintenance Programs
- Installation and Commissioning of Equipment
The service we have developed is intended to incorporate all aspects of your equipment maintenance in one easily managed package. With this in mind we also provide a whole host of other services through Network Maintenance Engineers (NME).
NME are your one port of call for any Electrical or Building Maintenance works. From lighting and plumbing, to tiling and glazing, we are available 27/7 364. Follow the link to the NME homepage to learn more.
By continuously analysing engineer stock holdings and tailoring each engineers stock holding to the clients and equipment we serve in each region, we are able to fix problems on the first visit over 80% of the time.
All customers are appointed account representatives who will be on hand to assist in any request
Our service is available 24/7 364 days a year.
KPI’s are freely available and the most relevant to your business can be analysed at periodic service review meetings as required.