Services
Simply…We endeavor to always respond to any service call within the requested time, or the pre-determined time-frame of your service agreement.
By continuously analysing engineer stock holdings and tailoring each engineers stock holding to the clients and equipment we serve in each region, we are able to fix problems on the first visit over 80% of the time
All customers are appointed account representatives who will be on hand to assist in any request
Our service is available 24/7 364 days a year.
KPI’s are freely available and the most relevant to your business can be analysed at periodic service review meetings as required.